IT Business Process Management
Your companies most important and valuable asset, critical to operational effectiveness is institutional knowledge. With the age of so many employees making the decision to retire, they are taking that corporate knowledge and expertise with them unless that commodity is documented and captured. Corporate knowledge allows corporations whether private, public, or government to operated effectively and can lead to their competitive advantage in the market place.
Corporate knowledge not only applies to the soft skills of an employee, but the ability to clearly articulate any business processes and operational functions. This is achieved through documenting operational requirements, and the use of visually illustrating functional, technical and operational processes, to include roles, responsibilities, timelines and decision points. Visually diagraming a business process from the macro and micro levels, aids to maximize efficiencies, identify choke points, duplicate processes / functions and identify high-risk and critical pathways.
Incorporating a holistic view of an entities processes and requirements, can lead to:
- Heightened awareness earlier disregarded,
- Fostering improved and timely decision making,
- Streamline employee processes, and identify duplicative roles, functions and operations,
- Aid in establishing an effective risk management and internal controls program.
Our team of subject matter experts at Providence Consulting, LLC can assist your corporation the ability to visualize your entire business process from both the macro and micro levels regardless of business function whether Finance, Information Technology, Education, Manufacturing, or Customer Service.
Allow our team the opportunity to aid you in capturing your corporate knowledge and business processes to visualize your entire End-to-End (E2E) business process to review, understand and streamline your business functions to optimize areas to increase effectiveness, efficiencies and drive down costs.
To learn more about our IT Business Process Management services, please reach out to our team to schedule a call.